Frequently asked questions

Is there a setup fee?


No. Setup is absolutely free.




Do I need to enter my credit card details to sign up?


No. You can sign up and use 3web1 for 60 days without entering your credit card details. At the end of your trial, or when you decide to launch your store, you will need to pick a plan and enter your credit card details.




Can I cancel my account at anytime?


Yes. If you ever decide that 3web1 isn’t the best business platform for your store, simply cancel your account.




How long are your contracts?


All 3web1 plans are month to month unless you sign up for an annual plan.




Do you offer any discounted plans?


Yes, we offer a 10% discount on an annual plan, when they are paid upfront.




Can I change my plan later on?


Absolutely! You can upgrade or downgrade your plan at any time.




Will my customer be able to purchase my items directly from my 3web 1 website?


Yes. You can signup for a free PayPal account and easily link it to your selling website. We also plan on adding additional payment processors soon.




Do I have to sell the same products in store as I do onine?


No, you can choose exactly what products to sell online, in-store, or both.




Are there any transaction fee?


No. The only costs associated with 3web1 services are your setup and monthly fees. No additional costs will be billed.




Can I use my own domain name?


Yes. You can purchase a domain name within your 3web1 user portal which will be configured automatically with your website and includes an SSL certificate. You can also use an existing domain that you own and we will automatically issue an SSL certificate to secure your site.




What are your bandwidth fees?


There are none. All 3web1 plans include unlimited bandwidth for free.




Do I need a web host?


3web1 includes secure, unlimited e-commerce hosting on all paid plans.





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